Dear Ram Kumar,We write to express our deepest gratitude to you and to provide comments for other trekkers who are considering what trekking company to work with.We found Alpine Eco Trek from internet research on Mustang trekking companies. Our email contact was responded to promptly and informatively, with open communication and accommodation to customize our trek to meet our time schedules. We wondered if Ram Kumar and his team were truly as welcoming and wonderful as portrayed in our email communications when he met us at the airport, we knew they were genuine and cared about making our experience a memorable one and we knew we had made the right choice. From Hem (our guide) to Resham and Buddi (our porters), the efforts to make us feel at home in a new environment were outstanding. They always had a smile, were encouraging when things got hard and by the end of our trek, we were family.When my travel companion suffered a knee injury, Ram Kumar quickly responded to make arrangements for evacuation if needed and reassured us that all would be taken care of. When that was not necessary, she returned to the nearest village with Resham (our porter), who tended to any medical and day-to-day needs until I finished the trek. He handled all matters efficiently, calmly and easily.Hem was wonderfully innovative to adapt our schedules and make the very most of our modified plans.Our trip was exceptional and outstanding, all due to Ram Kumar. In our view, we cannot imagine how our trip could have been more perfect (aside from the injury) and would highly recommend Alpine Eco Trek. We would only consider booking with them again for any future treks.We would be more than happy to correspond with anyone who may have questions or wish further information.